Retail and store management

store management

The course trains a manager dedicated in particular to the management of retail stores in the retail world, with skills in the coordination of human resources, economic-financial monitoring, logistics, visual merchandising and sales.  The store manager is no longer just a store manager, but a real brand ambassador who must be able to communicate the values and identity of the brand, with a managerial approach which places greater importance on personal skills.

Main outgoing skills

  • Managing a business, also their own business or a franchise
  • Managing and organizing human resources present in the store
  • Applying business strategies and visual merchandising
  • Coordinating logistical and organizational aspects
Training process
1st year
2nd year
Higher technical diploma
+
Job placement
Academic degree

Teaching structure

tecnico-specialistiche
420 hours

Specialist Technical

Highly specialised courses with university lecturers and professionals from the sector

occupazione-subito
400 hours

Internship

A unique opportunity to practice and directly enter the labour market.

interdisciplinary hours composed of:
inglese

English

Conversation and technical language, aimed at obtaining certification

60 hours
smart-innovation

SMART INNOVATION

Office tools in a work situation

30 hours
sistema-impresa

BUSINESS SYSTEM

Entrepreneurship, organization, law and job search, QAS, green

60 hours
estetica-del-lavoro

(AESTH) ETHICS OF WORK

Workshops on art, music, literature and the meaning of work

30 hours
Consult the study plan

First year

Mod.
Description
Hours
Tax Code
S1
Marketing elements
40
S2
Database and CRM
40
S3
Corporate administration
30
M1
Retail elements and store experience
70
M2
Customer experience
40
M3
Team working in a store environment
60
M4
Economic aspects
50
M5
Logistics management
50
M6
Specific legislation
40
G1
English l
60
G2
Smart applications I
30
G3
Business system
60
G4
Work Aesthetics
30
I1
Placement
400

Second year

Mod.
Description
Hours
Tax Code
S4
Project management
30
S5
Innovation of products and services
30
S6
Quality
10
S7
Corporate management
40
M7
Retail marketing
40
M8
Visual merchandising
30
M9
Category management
20
M10
HR management and development
50
M11
Management systems
40
M12
Analyses of commercial flows and logistics management
40
M13
Franchising
20
M14
Sales Techniques
40
M15
Omnichannel, multichannel and e-commerce
30
G5
English ll
60
G6
Smart applications II
30
G7
Business system II
60
G8
Work Aesthetics ll
30
I2
Placement
400

The partner companies of the course

Services offered

prestito

Prestito d’onore

Fino a 6.000 euro in accordo con Intesa Sanpaolo

residenzialita

Residenzialità

Alloggi a prezzo agevolato in accordo con Casa Amica

placement

Placement

Sostegno alla ricerca del lavoro anche dopo il diploma

estero

Estero

Supporto ad attività di internazionalizzazione durante e dopo il percorso

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