Retail and store management
Professional qualification
Retail administration and management Specialist

Centro Commerciale

The course trains a manager dedicated in particular to the management of retail stores in the retail world, with skills in the coordination of human resources, economic-financial monitoring, logistics, visual merchandising and sales.  The store manager is no longer just a store manager, but a real brand ambassador who must be able to communicate the values and identity of the brand, with a managerial approach which places greater importance on personal skills.

Career opportunities

  • Store Manager
  • Sales Assistan
  • Visual merchandiser
  • Retail sales clerk
  • Retail e-commerce manager

Main outgoing skills

  • Managing a business, also their own business or a franchise
  • Managing and organizing human resources present in the store
  • Applying business strategies and visual merchandising
  • Coordinating logistical and organizational aspects
Training process
1st year
2nd year
Higher technical diploma
+
Job placement
Academic degree

Teaching structure

Technical Skills
870 hours

Technical-skills

Hight-specialized courses with course managers and entrepreneurs.

Immediate Occupation
800 hours

Stage

The best opportunity to do practice and to gain experience for the workplace.

180 interdisciplinary hours composed of:
English Coaching

English Coaching

English conversation focused on obtaining a certification.

60 hours
Smart Innovation

Smart innovation

Microsoft Office tools used in a workplace situation.

30 hours
Company System

Company system and Job approach

Entrepreneurship, business visits, hight-formation on soft skills.

60 hours
Work Esthetics

Work Esteatics

Experiential workshops with entrepreneurs with the target to improve in each student the spirit of entrepreneurship

30 hours
Consult the study plan

First year

Mod.
Description
Hours
ECTS
S1
Marketing elements
45
3
S2
Big Data and CRM
30
2
S3
Corporate administration
30
2
P1
Project work
30
2
A1
Company business visits
15
1
M1
Retail elements and store experience
30
2
M2
E-Tailin
30
2
M3
Customer experience
30
2
M4
Team working in a store environment
30
2
M5
Franchising
30
2
M6
Economics management
45
3
M7
Logistics management
30
2
M8
Sales techniques
45
3
M9
Specific legislation
45
3
G1
English coaching I
30
2
G2
Company system and job approach I
30
2
G3
Religious Sense I
30
2
G4
Spreadsheets
30
2
G5
Work Aesthetics I
45
3
I1
Placement I
360
18

Second year

Mod.
Description
Hours
ECTS
S4
Project management
30
2
S5
Industry 4.0
30
2
S6
Corporate management
45
3
P2
Project work
30
2
A2
Company business visits
15
1
M10
Retail elements and store experience
30
2
M11
Retail marketing
45
3
M12
Visual merchandising
30
2
M13
Human resources management and development
30
2
M14
Management systems
30
2
M15
Category management
15
1
M16
Analyses of commercial flows and logistics management
30
2
M17
Digital transformation and omnichannel
45
3
G6
English coaching II
30
2
G7
Company system and job approach II
60
4
G8
Religious Sense II
30
2
G9
Work Aesthetics ll
45
3
I2
Placement II
440
22

The partner companies of the course

Services offered

Intesa SanPaolo

Loan with praise

Until 6.000 euros of loan in accordance with the Intesa SanPaolo group.

Residential

Residential

Accommodations at facilitated prices in accordance with "Fondazione Casa Amica".

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